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HjemForumThread #1392

Figure Site and Shop Forum[Web Shop] Amazon.co.jp - Amazon Japan

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  • caliasRegular Boarder
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    robert18 (9 måneder siden) #27188144 You can see the shipping rates in the checkout, don't worry, add the items you like to the cart and do the checkout, in the last step you can see the rates, if you aren't ready to do the order return to the cart and delete the items.

    They are expensive to some destinations but have to consider that the only shipping option is DHL and they are really fast, also if you live in a country that have to pay customs Amazon include it in the checkout, so you don't have to pay for that when the item arrives to your country.

    Thank you very much! That certainly eases some of my worries as a first time buyer.

    Took a look at checkout and it's certainly not as outrageous as thought it would be. Helps that I'm not buying figures, I guess :P
  • 692718Very Important Boarder
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    Is anyone else having problems with their shipping address? It keeps telling me that my postcode is wrong even though I've used this address many times before.

    Never mind, I found the problem.
  • SekhmetKilling StalkingRegular Boarder
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    I had a package forwarded to black ship and it was set to arrive today. About a month ago I confirmed with black ship that I entered it correctly. So I know the address was correct but I got this message when I checked the tracking;

    “Delayed
    An attempt was made to deliver your package. Please look for a notice of attempted delivery or contact the Carrier for the next steps.”

    Anyone know what this means? I’m really worried.
    //Super Lovers 2 is releasing in English and I’m crying\\
  • LinaRegular Boarder
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    Sekhmet (5 måneder siden) #31148933I had a package forwarded to black ship and it was set to arrive today. About a month ago I confirmed with black ship that I entered it correctly. So I know the address was correct but I got this message when I checked the tracking;
    “Delayed
    An attempt was made to deliver your package. Please look for a notice of attempted delivery or contact the Carrier for the next steps.”
    Anyone know what this means? I’m really worried.

    It sounds like it means that no one was available to retrieve the package when it was being delivered so they will probably have to contact the carrier to see about getting it redelivered or however they deal with it in Japan.
  • ShaoMayRegular Boarder
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    Does anybody have a follow up on the "now they accept our international adress?".

    It's been two time now that I saw that if I put changed my international adress to my proxy one, back to the international, the change can't be made. Even though I enter the first adress I used. For info I ordered both the Okami HD collector's edition and ITEM #514852. In both case I first entered my Canadian adress, then changed it to japan, then canadian, and they don't accept the canadian one anymore.

    Now I wish to order ITEM #656326. It worried me since I wonder if I will receive an e-mail down the line telling me that I have to change adress because they can no longer offer international shipping.
  • robert18Regular Boarder
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    ShaoMay (5 måneder siden) #31150433Does anybody have a follow up on the "now they accept our international adress?".

    I'm not so sure about this but I think you are fine, it's true that they change the items that can send international constantly, but usually they respect the pre-order. Only, don't change the address.
  • SekhmetKilling StalkingRegular Boarder
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    Lina (5 måneder siden) #31149106It sounds like it means that no one was available to retrieve the package when it was being delivered so they will probably have to contact the carrier to see about getting it redelivered or however they deal with it in Japan.
    After checking yeah it seems like that's what happened v_v It says they are attempting to re-deliver today so hopefully it gets delivered without issue.
    //Super Lovers 2 is releasing in English and I’m crying\\
  • SekhmetKilling StalkingRegular Boarder
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    ShaoMay (5 måneder siden) #31150433Does anybody have a follow up on the "now they accept our international adress?".
    It's been two time now that I saw that if I put changed my international adress to my proxy one, back to the international, the change can't be made. Even though I enter the first adress I used. For info I ordered both the Okami HD collector's edition and ITEM #514852. In both case I first entered my Canadian adress, then changed it to japan, then canadian, and they don't accept the canadian one anymore.
    Now I wish to order ITEM #656326. It worried me since I wonder if I will receive an e-mail down the line telling me that I have to change adress because they can no longer offer international shipping.

    Something like that kinda happened to me. I went to pre-order a shirt and it said on the page "this item can be delivered to the United States" I go to check out however and now it can't be delivered so I had to use a proxy address. Annoying for sure but I guess they either sold out of the ones being shipped from Amazon and thus now have to have you change the address for the non-Amazon seller selling it, or it was never supposed to be shipped internationally to begin with.
    //Super Lovers 2 is releasing in English and I’m crying\\
  • ShaoMayRegular Boarder
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    robert18 (5 måneder siden) #31150663I'm not so sure about this but I think you are fine, it's true that they change the items that can send international constantly, but usually they respect the pre-order. Only, don't change the address.

    Sekhmet (4 måneder siden) #31152073Something like that kinda happened to me. I went to pre-order a shirt and it said on the page "this item can be delivered to the United States" I go to check out however and now it can't be delivered so I had to use a proxy address. Annoying for sure but I guess they either sold out of the ones being shipped from Amazon and thus now have to have you change the address for the non-Amazon seller selling it, or it was never supposed to be shipped internationally to begin with.

    I actually could check out. So nothing weird for now. I will hold on to her there since Amazon include customs in their price (I'm sure that this figure will get flagged by it based on the size alone). But I so don't want to end up paying a proxy+customs over it because they can't ship outside of Japan anymore. It will litteraly destroy my wallet. Though Amiami offer her to the non japanese so it musn't be that region limited.
  • SekhmetKilling StalkingRegular Boarder
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    Is anyone able to buy anything from amazon Japan and have it shipped internationally? No matter what I put in my cart it says they won’t ship to my US address. I’ve tried magazines and manga with no luck when before these were things I bought all the time with no issue.
    //Super Lovers 2 is releasing in English and I’m crying\\
  • robert18Regular Boarder
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    Sekhmet (3 måneder siden) #32258164Is anyone able to buy anything from amazon Japan and have it shipped internationally? No matter what I put in my cart it says they won’t ship to my US address. I’ve tried magazines and manga with no luck when before these were things I bought all the time with no issue.
    Tried some artbook and it didn't work either.

    I almost sure it has to be some kind of error, give it some time.
  • SekhmetKilling StalkingRegular Boarder
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    robert18 (3 måneder siden) #32273231Tried some artbook and it didn't work either.
    I almost sure it has to be some kind of error, give it some time.

    At first the Amazon JP customer service rep said it's a known error and they are working on it. He even asked me which items specifically I was having trouble shipping since he could try to expedite the status of those items. I did and he let me know he would contact me later via email when he found out the issue. Well I heard back from him and it's not good for anyone buying print material from Amazon Japan and hoping to ship it internationally.

    View spoilerHide spoilerThank you for contacting us at Amazon.co.jp.
    This is Uchino from Amazon Japan's Customer Service.

    I'm sorry for the delay in responding to your inquiry, I've got the update from our relevant department.

    According to the department, I have confirmed that our site have been reviewing our international shipping standards of items gradually.
    As the result of this reviewing, our relevant department had to judge the items were not suitable for our international shipping standards for some important reasons.
    Therefore, the shipping attribute of the items was changed to “Items ineligible for international shipping”.

    Please allow me to apologize for the error that is displayed on our website.

    Please understand that there are various regulations regarding imports/exports or product warranty around the world.
    Unless we can confirm the evidence the item have no problem to ship internationally, we are not able to certify the item as items eligible for international shipping.

    Please bear in mind, our international shipping standards of items are frequently variable and hardly predictable.
    Thus, there are some possibilities that the shipping attribute of the items would be changed again to the items eligible for international shipping, but we are not able to predict it.
    Thank you for understanding.

    I do understand that such situation can be frustrating for you, so I have passed on the information in your feedback to the relevant department, and we will strive to provide you with a better quality service.
    We truly appreciate for taking your time to share your experience.

    If you have any other questions or concerns, feel free to contact us at any time.


    So, no more buying manga and magazines from Amazon JP. Other items will be sure to soon follow this. It blows. All I wanted was a 900y magazine for the poster.
    //Super Lovers 2 is releasing in English and I’m crying\\
  • robert18Regular Boarder
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    Sekhmet (3 måneder siden) #32368274At first the Amazon JP customer service rep said it's a known error and they are working on it. He even asked me which items specifically I was having trouble shipping since he could try to expedite the status of those items. I did and he let me know he would contact me later via email when he found out the issue. Well I heard back from him and it's not good for anyone buying print material from Amazon Japan and hoping to ship it internationally.
    View spoilerHide spoilerThank you for contacting us at Amazon.co.jp.
    This is Uchino from Amazon Japan's Customer Service.
    I'm sorry for the delay in responding to your inquiry, I've got the update from our relevant department.
    According to the department, I have confirmed that our site have been reviewing our international shipping standards of items gradually.
    As the result of this reviewing, our relevant department had to judge the items were not suitable for our international shipping standards for some important reasons.
    Therefore, the shipping attribute of the items was changed to “Items ineligible for international shipping”.
    Please allow me to apologize for the error that is displayed on our website.
    Please understand that there are various regulations regarding imports/exports or product warranty around the world.
    Unless we can confirm the evidence the item have no problem to ship internationally, we are not able to certify the item as items eligible for international shipping.
    Please bear in mind, our international shipping standards of items are frequently variable and hardly predictable.
    Thus, there are some possibilities that the shipping attribute of the items would be changed again to the items eligible for international shipping, but we are not able to predict it.
    Thank you for understanding.
    I do understand that such situation can be frustrating for you, so I have passed on the information in your feedback to the relevant department, and we will strive to provide you with a better quality service.
    We truly appreciate for taking your time to share your experience.
    If you have any other questions or concerns, feel free to contact us at any time.

    So, no more buying manga and magazines from Amazon JP. Other items will be sure to soon follow this. It blows. All I wanted was a 900y magazine for the poster.

    Oh, that doesn't sound good, what a shame >_<

    But I won't lose hope for these items returning later. Something like this happened with figures and some months later they were available again for international purchase.

    I don't know what magazine you want, but have you tried HLJ? They sell some magazines, or maybe J-List, although they are more expensive there.
  • LinaRegular Boarder
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    Sekhmet (3 måneder siden) #32368274At first the Amazon JP customer service rep said it's a known error and they are working on it. He even asked me which items specifically I was having trouble shipping since he could try to expedite the status of those items. I did and he let me know he would contact me later via email when he found out the issue. Well I heard back from him and it's not good for anyone buying print material from Amazon Japan and hoping to ship it internationally.
    View spoilerHide spoilerThank you for contacting us at Amazon.co.jp.
    This is Uchino from Amazon Japan's Customer Service.
    I'm sorry for the delay in responding to your inquiry, I've got the update from our relevant department.
    According to the department, I have confirmed that our site have been reviewing our international shipping standards of items gradually.
    As the result of this reviewing, our relevant department had to judge the items were not suitable for our international shipping standards for some important reasons.
    Therefore, the shipping attribute of the items was changed to “Items ineligible for international shipping”.
    Please allow me to apologize for the error that is displayed on our website.
    Please understand that there are various regulations regarding imports/exports or product warranty around the world.
    Unless we can confirm the evidence the item have no problem to ship internationally, we are not able to certify the item as items eligible for international shipping.
    Please bear in mind, our international shipping standards of items are frequently variable and hardly predictable.
    Thus, there are some possibilities that the shipping attribute of the items would be changed again to the items eligible for international shipping, but we are not able to predict it.
    Thank you for understanding.
    I do understand that such situation can be frustrating for you, so I have passed on the information in your feedback to the relevant department, and we will strive to provide you with a better quality service.
    We truly appreciate for taking your time to share your experience.
    If you have any other questions or concerns, feel free to contact us at any time.

    So, no more buying manga and magazines from Amazon JP. Other items will be sure to soon follow this. It blows. All I wanted was a 900y magazine for the poster.

    Really!? This sucks! I loved buying manga and magazines on Amazon Japan because they use DHL, which gets me items in 2 days, and the shipping is usually pretty cheap. I just bought some last week too so this is very very recent. Have you tried CD Japan? If I couldn't get a magazine on Amazon Japan or at my local Kinokuniya I would go with them.
  • SekhmetKilling StalkingRegular Boarder
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    robert18 (3 måneder siden) #32388836Oh, that doesn't sound good, what a shame >_<
    But I won't lose hope for these items returning later. Something like this happened with figures and some months later they were available again for international purchase.
    I don't know what magazine you want, but have you tried HLJ? They sell some magazines, or maybe J-List, although they are more expensive there.

    I'm hoping they will adjust it later, I've been thinking this can't possibly be permanent. So many people buy manga and magazines from them internationally so I don't understand how they would be willing to lose that much business. If you can I'd write to them and let them know it's BS. I was thinking about making an article about it for the front page but with the rules as they are idk if I can. I want more people to know so they can complain about it to amazon. I have a feeling it might be a copyright or R18 issue for some items, it's just my guess though.

    J-list and HLJ don't have the magazine I want since it's a bit older T_T amzn.asia/9gDQK...


    Lina (3 måneder siden) #32389676Really!? This sucks! I loved buying manga and magazines on Amazon Japan because they use DHL, which gets me items in 2 days, and the shipping is usually pretty cheap. I just bought some last week too so this is very very recent. Have you tried CD Japan? If I couldn't get a magazine on Amazon Japan or at my local Kinokuniya I would go with them.

    Tell me about it, I'm so annoyed. I loved their DHL service too, and yeah it got to me within two days as well and was SO cheap. That might be the issue too, idk.


    The magazine I'm looking for is an older one but it was still in stock on amazon amzn.asia/9gDQK... I just want the CxM poster from it. I don't have any shops like Kinokuniya around me so I'm stuck looking online. I looked at CD Japan but they are sold out, and their proxy service is too expensive, plus their shipping is such a rip off. //cries
    //Super Lovers 2 is releasing in English and I’m crying\\
  • DarklunaRegular Boarder
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    Sekhmet (3 måneder siden) #32402101The magazine I'm looking for is an older one but it was still in stock on amazon amzn.asia/9gDQK... I just want the CxM poster from it. I don't have any shops like Kinokuniya around me so I'm stuck looking online. I looked at CD Japan but they are sold out, and their proxy service is too expensive, plus their shipping is such a rip off. //cries

    Suruga-ya has that magazine. They might also have the poster listed separately, but I'm not sure which one you're after. Here's the poster of the cover image from the same magazine issue.
  • SekhmetKilling StalkingRegular Boarder
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    Darkluna (3 måneder siden) #32456440Suruga-ya has that magazine. They might also have the poster listed separately, but I'm not sure which one you're after. Here's the poster of the cover image from the same magazine issue.
    Omg thank you so much! (ノ´ヮ`)ノ*: ・゚ That poster is exactly the one I was looking for and they only thing I wanted the magazine for. The CxM side is my life ♡( ◡‿◡ ) Sucks I will have to get a proxy to buy it for me since even forwarding is going to be expensive for a single poster. I hope Amazon Japan remedies this issue in the future.
    //Super Lovers 2 is releasing in English and I’m crying\\
  • robert18Regular Boarder
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    Sekhmet (3 måneder siden) #32487769
    Checking Amazon right now and is possible to buy books again, the magazine you want is also available.
  • SekhmetKilling StalkingRegular Boarder
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    robert18 (2 måneder siden) #33149211Sekhmet (3 måneder siden) #32487769
    Checking Amazon right now and is possible to buy books again, the magazine you want is also available.

    This made my day, thank you so much T_T
    //Super Lovers 2 is releasing in English and I’m crying\\
  • victorviperRegular Boarder
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    I placed an order with Amazon Japan for the first time a few days ago. Any idea how long items are supposed to spend in the "shipping soon" status? It's been almost 3 days, and there's no indication that my CC has been charged, so I was concerned that there might be some snafu charging the card since I don't usually use that card for international purchases.

    Or, maybe the question should be if Amazon Japan drastically scales back its staff during Golden Week? Maybe I'm just spoiled because with Amazon US I have Prime and orders ship pretty much instantly...

    Thanks in advance.
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